Saving lives requires collaborations between many different stakeholders/groups of people. Learn about some of the stakeholders that all have to work together to create our happy endings for patients in this article. 

  • Nigeria Civil Aviation Authority (NCAA): As you may already know, NCAA is the regulatory body for aviation in Nigeria. They oversee activities of the industry as a whole ranging from airlines and their pilots to, engineers, cabin staff, airports e.t.c. Beyond all of these, they primarily facilitate compliance with aviation safety and are responsible for issuing the necessary certifications. (Source)
  • Federal Airport Authority (FAAN): To simply put, FAAN is the service body statutorily charged with the responsibility of managing all commercial airports in Nigeria. Essentially, they provide services which consist of but are not limited to aviation security and direct access to the airports. In the event of a medical evacuation, this is the body that grants us permits and/or access to the tarmac and ramp. (Source)
  • Nigeria Air Space Management Authority (NAMA): This is the service body saddled with the responsibility of managing the Nigeria Airspace to a level congruent with the requirements of ICAO SARPs (Source) Essentially, they coordinate air space management activities some of which include but are not limited to; managing the increasing air traffic volumes and reducing delays simultaneously, enhancing quality e.t.c.
  • Nigerian Meteorological Agency (NIMET): This a federal government agency that is saddled with the responsibility of advising the government on all matters relating to meteorology. Also constituting part of their primary function as an agency is the issuance of weather and climate forecasts for the safe operation of aircraft. This is one major aspect manned by the agency that significantly impacts our operations as weather conditions are important factors that determine whether or not it’s suitable for an aeroplane to fly. (Source)
  • Nigeria Immigration Service: As charged by the constitution of the Federal Republic of Nigeria, the NIS is saddled with the responsibility of controlling persons entering or leaving Nigeria. They are also responsible for the issuance of travel documents to Nigerians both outside and within the country. This is the body that ensures as well as provides us with all necessary documents needed for an individual (patients also) to legally travel abroad for treatment or for entry into Nigeria for medical purposes also. (Source)
  • Doctors/Paramedic/Nurses: From paramedics to anaesthetics to nurses, we have a wide network of doctors, some of which we contract on an adhoc basis, that we engage for most of our medical transfers. Depending on the peculiarity of the patient’s condition, we per time are able to provide the qualified medical personnel to manage our patients effectively.

It is also worthy to note that regardless of the level of qualification possessed by the medical personnel’s we engage frequently; we make it a point of duty to conduct thorough background checks and investigations on all to ascertain and ensure they are not only qualified but also maintain a track record of excellence in the delivery of their services.

Read about our doctor’s ambassadors program (Link)- a community of medical doctors where we share thought leadership and well-researched content within the field of medicine. By joining today, you not only stand the chance to undertake locum opportunities as they arise but also free access to BLS and ALS training.

  • Medical Equipment Manufacturer: Having the right set of equipment needed to manage patients in an air ambulance is pertinent to the success of any medical transfer mission. Because we understand this, we not only maintain a robust inventory of state of the art medical equipment but also a wide network of manufacturers of these products some of which we contact intermittently to help develop specific equipment for intended purposes. We maintain an inventory of intensive care medical equipment that can be found in any modern Air ambulance. A few of the state of the art equipment you would find in our equipment room include the oxylog 1000 Ventilators, Multiparameter monitors, interosseous access, nebulizer, infusion pumps, automated defibrillators e.t.c. Please click here to see more.

  • Hospital: Our network of 3000 hospitals worldwide helps facilitate our delivery of timely access to the right medical facility in the event of any medical emergency regardless of your location.
  • Ground staff: We maintain a strong in-house team that man different aspects of the business and are primarily tasked with the responsibility of ensuring all operational activities particularly as it applies to medical evacuation are executed properly.

  • Patient: Typically, patients are the most important stakeholder in any and every evacuation, as without a patient the entire process of evacuation which in actual sense is what brings other stakeholders onboard would not be initiated. That said, we transfer even the most critical patients with prompt access tertiary hospitals across Africa and abroad where the required advanced medical care needed can be administered within an outstanding time frame.

As an organization that is a 100% customer-centric, we derive our satisfaction by helping ensure happy endings for patients whose stories would otherwise have been different. Read about some of our life-saving missions here